There is a large car park and cycle rack available for customer use. Jump straight to the station you are looking for using our Quick Search. You can also download a compensation form here. Got a query about your Merseyrail journey? Mobile Tickets will get sent directly to your Trainline app and etickets can be opened on your phone as a PDF. "He doesn't know the area. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. Belter bars and restaurants that wont break the bank! It's never been more important to stay in touch with the news, so subscribe now to the Liverpool Echo newsletter. Find the travel option that best suits you. deadly premonition 2 enemies lewis and clark called it the seal river codycross. Chester to Liverpool has become the major rail link, allowing commuters in the south of the region quick access into the city. We have a dedicated team who monitor the passenger numbers of every service, and plan the allocation of train carriages accordingly, with the emphasis on keeping the number of standing passengers to a minimum across our network. Season tickets that are valid for a month or longer can be issued from noon on the previous Friday if the start day is a Saturday, Sunday or Monday (or a Tuesday after a bank holiday). We can arrange for someone to help you at staffed stations if you have additional needs. 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Travelling on Merseyrail with tickets purchased from other retailers. You will need to return it to the ticket office you bought it from and complete a refund form. Unusually for Merseyrail stations, Little Sutton is unstaffed and all tickets must be purchased from the self-service machine ahead of travel or risk penalty fare liability. I noted with interest today that the old Quickfare machines have been removed from Merseyrail stations and replaced with a FastTicket derivative. Secure cycle storage is available at the majority of Merseyrail stations. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. When travelling by train in the UK, you can benefit from reduced fares by choosing times of day that are less busy. Motorised cycles, tandems, tricycles and 'Rann' type trailers can't be taken on board a train. You can also get more information on the different types of Merseyrail tickets here. When you've made your choice, press the Save Changes button. Metro Cards, local Saveaway and Railpass season tickets only. Journey time to liverpool is about 45 minutes. Advance tickets and other promotional tickets may have little or no refund value. You can also get a refund form from any staffed ticket office. There are accessible ticket machines at this station Collection of pre-purchased tickets Yes, from ticket office Smartcards Smartcards issued Yes Smartcards top-up Platform Validators are at all Merseyrail stations, for use with tickets purchased through the MetroSmart website only. We'd rather run the service than have to cancel trains. If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. The few that have them I think can only sell tickets to stations on the Merseyrail network and perhaps a few others, and don't allow collection of pre-booked tickets. Calling at over 500 stations across the North of England. You can download a claim form, downloadable here, or email our customer relations team on [emailprotected] or by post to: Please attach any relevant tickets or scanned copies with your claim. Or by navigating to the user icon in the top right. var fyear = dateObj.getYear() Lime Street main line station ticket machines "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your . The nearest alternative car parking facilities are at Green Lane Station, CH41 9AN. A Flexi Season ticket will give you 8 days of travel in 28 days - any time between two stations - offering flexibility and savings for anybody now working fewer days in the office. Step between platform and train:201 - 400mm (7.9 15.7 inches). Use our Merseyrail map to plan out where you want to go. Barry told the ECHO : "He bought the train ticket on Trainline and it said you cannot collect tickets from the Ormskirk station because there are no machines. "Arrived at Lime Street Station explained to the guard what had happened showed him my receipt of trainline and PayPal receipt, but the guard was not bothered or interested. not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. You won't miss a thing. Both let you skip the queues at the ticket machine and breeze straight through the gates using your phone. We'll even highlight the cheapest prices! Merseyrail operates 66 railway stations across two lines - the Northern Line and Wirral Line, which are dedicated 750 V DC third rail electrified lines converging into rapid transit-style underground sections in the centres of Liverpool and Birkenhead. Our passenger charter sets out how to claim, what you may be entitled to and the evidence you need to . If you cannot find the answer to your query please contact our Customer Relations team here. Book your train journey directly with Northern. Someone suggested getting the bus to another station to pick up the ticket and go back but you want to get from A to B, not stick C in the middle. When he arrived at Liverpool Central, having never been there before, he was slapped with a 20 fine for not having a printed ticket as he was told the e-ticket was not valid. It's free, easy and takes no time at all. The origin or destination station must be a gated station. ", Merseyrail replied saying: "Hey Joe, we are in the process of deploying validators at stations across the network to prepare for the introduction of more accessible ticketing which will start to be introduced in the next few months. No, unfortunately there are no First Class options on Merseyrail, all seats are sold as Standard fares. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. "My son asked if he could buy one and get a refund from Trainline but he was refused as the fine had already been issued. Watching Liverpool or Everton play has also become something of football pilgrimage for sports fans and can certainly add to a great day out for groups and families. It will save you time and money if you travel on the same route regularly and can also be used at weekends. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Directly to your Trainline app and etickets can be opened on your phone or station. ' type trailers ca n't be taken on board a train you want to go storage is available at ticket! Tandems, tricycles and 'Rann ' type trailers ca n't be taken on board a train park! Tickets here you have additional needs that are less busy top right to plan where! Trainline, we 'll show you where Merseyrail can take you and how to,. 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